Shipping & Handling
Important notice: Possible Delays due to Corona Virus!! Read before your purchase!!
To all future and current customers, although the Virus has been controlled by China government, many areas including America and EU have been affected by the Virus. Many people are dead or infected during this time. The delivery to Italy, UK, Germany, USA and Spain might be extended up to 45 days which is out of our exceptions. We understand this is not the ideal delivery time for E-Commerce but we have no choice
In Addition, the tracking numbers for some orders might be cancelled due to shortage of flights because only Mask and Sanitizer have been giving priority for fastest flights.We will have to update new tracking number and notify you about this.
We really hope for your mutual understandings during this difficult time. If you need the items for special reasons, it is suggested you contact directly with our team for deeply checking the ETA or you might not want for the possible delay
Lastly we hope that this bad situation will soon disappear and the delivery time will return to normal status
Evidence Of Successful Transactions
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket for low value orders or by DHL/EMS for high value ones and in USA by USPS or FedEx
SHIPPING TO OVER 100 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to due to many reasons. If you happen to be from one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time*|
|United States||35-40 Business days|
|Canada, Europe||30-35 Business days|
|Australia, New Zealand||30-40 Business days|
|Northern Europe||30-40 Business days|
|Africa||15-30 Business days|
During this time, the delivery time might be extended up to 40 business days excluding 5 days handling time for all countries. We sincerely do apologize for this and hope you will also understand!
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping, tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.